Gordon’s innovative and sophisticated designs are manufactured in Italy using the finest available materials. Due to the extremely limited nature of the materials he chooses, slight variations or inconsistencies in color and texture may occur. In addition, the hand finished details in each of his designs may result in slight variations or inconsistencies in the craftsmanship. Gordon stands behind the nature of this artistry and embraces these subtle variations, which give each and every product its individuality and uniqueness.

The gradual wearing process of a shoe cannot be prevented; however, with proper care it can be postponed. For more information on the wearing process, maintenance, manufacturing concerns, or repair services, our trained customer service representatives will be glad to assist you and offer complete satisfaction on your investment. Please contact us toll-free at (866) 982-9892 or via email at customerservice@gordonrush.com.

At Gordon Rush, we stand behind our quality; if you have any issues not addressed, please contact us at your earliest convenience, and we will do everything in our power to ensure your satisfaction.